"They gifted me a new phone but I couldn't use it. Mr. Ali spent 2 hours walking me through everything — WhatsApp, photos, video calls with my son. He never made me feel small."
— Mrs. Ayten, 71
ON · Open
Tech Consultancy
Technology can feel overwhelming. We guide you through it — step by step, with patience.
Consultancy
Patient, Step-by-Step
Set up a new phone, learn WhatsApp, video-call family, recognise phishing — we explain at your pace and never make you feel rushed.
- No question is too small
- We explain with patience
- WhatsApp / phone / in-store — 3 channels
- No upsell pressure — ever
Our Promise
We treat every customer with the same patience and care — no question is too small.
How We Help
No "small question" — everything matters.
Phone & tablet setup
Installing & using apps
WhatsApp & messaging
Photo backup
Security & passwords
Internet & Wi-Fi
Customer Stories
Real examples — names shared with permission.
"I was afraid of mobile banking. We sat together, they explained every screen and taught me how to spot phishing SMS. Now I use it confidently."
— Mr. Mehmet, 68
3 Ways to Reach Us
WhatsApp, phone, or in-store — pick what works for you.
Ask on WhatsApp
Type your question, send a photo — most simple questions get an instant reply.
Visit the Store
Bring your phone, sit with us, and we'll work through it together.
Call Us
Prefer to talk? Call us — we'll guide you over the phone.
Process
How It Works
From message to handover — simple and transparent.
Message on WhatsApp
Tell us brand, model and the issue with photos. Instant reply.
Quote & Approval
Get approximate price and duration. Approve to book a slot.
Repair & Test
Expert technician repairs your device, all functions tested.
Pickup & Warranty
Collect device with warranty certificate. Free shipping out-of-city.
Guarantee
Our Guarantee
Drop off your device with zero worries — written commitments.
Risk Is On Us
Any risk during repair is on us — written guarantee.
3-Month Parts Warranty
All replaced parts come with three months warranty. Workmanship guaranteed.
Money-Back If Unhappy
Not satisfied with the repair? Full refund, no questions asked.
Free Return Shipping
Out-of-city or international customers — your repaired device is shipped back free.
FAQ
Quick Answers
Is the price different for elderly customers?
Most basic guidance is free — we believe nobody should pay just to learn how their phone works. Complex setup or long sessions are charged at a fair flat rate, always agreed up front.
Do you do home visits?
For elderly or mobility-limited customers in Kuşadası centre, yes. WhatsApp us to schedule — we travel during off-peak hours so you have our full attention.
What topics do you cover?
New phone setup, WhatsApp, video calls, photos and backup, mobile banking, scam awareness, app installs, settings — anything you want to understand better.
Can a family member join the session?
Of course — many adult children join in person or via video call. We are happy to explain everything twice if that helps.