"They gifted me a new phone but I couldn't use it. Mr. Umut spent 2 hours walking me through everything — WhatsApp, photos, video calls with my son. He never made me feel small."
— Mrs. Ayten, 71
ON · Open
Tech Consultancy
Technology can feel overwhelming. We guide you through it — step by step, with patience.
Consultancy
Patient, Step-by-Step
Set up a new phone, learn WhatsApp, video-call family, recognise phishing — we explain at your pace and never make you feel rushed.
- No question is too small
- We explain with patience
- WhatsApp / phone / in-store — 3 channels
- No upsell pressure — ever
Our Promise
We treat every customer with the same patience and care — no question is too small.
How We Help
No "small question" — everything matters.
Phone & tablet setup
Installing & using apps
WhatsApp & messaging
Photo backup
Security & passwords
Internet & Wi-Fi
Customer Stories
Real examples — names shared with permission.
3 Ways to Reach Us
WhatsApp, phone, or in-store — pick what works for you.
Ask on WhatsApp
Type your question, send a photo — most simple questions get an instant reply.
Visit the Store
Bring your phone, sit with us, and we'll work through it together.
Call Us
Prefer to talk? Call us — we'll guide you over the phone.
Process
How It Works
From message to handover — simple and transparent.
Message on WhatsApp
Tell us brand, model and the issue with photos. Instant reply.
Quote & Approval
Get approximate price and duration. Approve to book a slot.
Repair & Test
Expert technician repairs your device, all functions tested.
Handover
Collect your device safely. Shipping service for out-of-city customers.
Guarantee
Our Guarantee
Drop off your device with zero worries — written commitments.
Risk Notification
We notify you of all potential risks beforehand and begin work only with your approval.
Satisfaction Guarantee
If you are not satisfied with the repair, we offer correction or refund options.
Shipping Service
Repaired devices are shipped to out-of-city or traveler customers via our contracted courier.
FAQ
Quick Answers
Is the price different for digital newcomers?
Most basic guidance is free — we believe nobody should pay just to learn how their phone works. Complex setup or long sessions are charged at a fair flat rate, always agreed up front.
Do you do home visits?
For digital newcomers or mobility-limited customers in Kuşadası centre, yes. WhatsApp us to schedule — we travel during off-peak hours so you have our full attention.
What topics do you cover?
New phone setup, WhatsApp, video calls, photos and backup, scam awareness, app installations and updates, phone settings — anything you want to understand better.
Can a family member join the session?
Of course — many adult children join in person or via video call. We are happy to explain everything twice if that helps.